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When will the funds be charged for the license upon auto-renewal? - FAQ - Customer portal Noventiq Holdings plc
  1. FAQ
  2. When will the funds be charged for the license upon auto-renewal?

When will the funds be charged for the license upon auto-renewal?

For licenses that are valid for six months or more:
30 days before expiration of the current license you will receive a notification letter with detailed information to the email address specified when ordering the current license. Attempts to charge the payment will be made automatically 20, 10 and 0 days before expiration of the current license.

For licenses that are valid for less than six months:
7 days before expiration of the current license you will receive a notification letter with detailed information to the email address specified when ordering the current license. An attempt to charge the payment will be made automatically the last day of the current license.

The notification letter will show the cost of the license renewal at the time of ordering extension.

If this solution did not help, please contact us, we will help.

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