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I have problems with payment. - FAQ - Customer portal Noventiq Holdings plc
  1. FAQ
  2. I have problems with payment.

I have problems with payment.

Refusal to pay by bank card may be caused by the following possible reasons:

  • The card has expired.
  • The maximum payment limit has been exceeded or reached.
  • The daily payment limit has been exceeded.
  • The reason for the payment error may be related to the technical capabilities of computer that you are trying to pay from.

You can try to pay with different bank card or change the payment method. To learn more about other payment methods press here. If you are unable to pay using any of these methods, please try to pay later.

You can also contact customer support for advice if you are unable to pay for your order by bank card. When contacting support team, you may be asked to provide your order number and describe the error that appeared during payment process.

If this solution did not help, please contact us, we will help.

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